JustLoveJoomla wrote:
Is this sorted?
Just thought I'd add that - it's often not the permsisions but ownerships that goes awry...
So joomla ( the website) is a user of the web directory.
If you want joomla (the website) to do stuff, joomla may need to "own" or be part of a group that "owns" the directory - the hosting providers will need to sort this out if it's the case.
Sorry but that doesn't sound technically correct. Joomla itself isn't anything as far as the webserver is concerned. It's just a bunch of files that are run by Apache.
Joomla itself doesn't get to "own" anything.
So joomla ( the website) is a user of the web directory.
No, it isn't. The files in the Joomla directory are just executed by Apache. That's it. The way the file permissions are handled is all part of the way the web server (including Apache) is configured. So you are correct when you state that it's best to ask your Hosting provider.
However one other thing the OP needs to check is whether setting up the ftp layer in the Joomla admin will get them out of trouble.
Given they haven't posted any details of the issue or error messages, I'd say they've sorted it.

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M