See this at http://www.dioscouri.com/support/

Make the life of your support technicians easier! Take a screenshot of the webpage you're talking about with the use of a free plugin for your favorite browser:

* Firefox: Screengrab! https://addons.mozilla.org/en-US/firefox/addon/1146
* IE: http://www.iescreenshot.com/downloads.html
* Chrome: [haven't found one yet - if you know of one, let us know!]
* Safari: Web Snapper http://www.tastyapps.com/

And never forget, there's always the trusty "Prnt Scrn" button on your keyboard! After hitting "Prnt Scrn", open an image program (like Gimp or PhotoShop or Windows Paint), create a new image, and Paste the contents.

Remember to resize & crop the image because after pasting, you have an image with the same resolution as your monitor... TOO BIG!

Or if you are on a mac

Apple-shift-4 lets you draw a marquee over the area you want to grab.

Apple-shift-3 grabs the whole screen

The pic is a .png.

Mine head to the desktop as Picture 1, Picture 2 etc but I think you can select where they go.

and for those of us with a PC chained to our ankles..there's the Hard Way!